Is Your Moving Consultant a CMC?
What is a CMC?
A Moving Consultant who is a "CMC" is someone who has received a Certified Moving
Consultant credential. The CMC credential has come to represent a fundamental competency
and adherence to ethical conduct of the sales force for the Household Goods Moving
& Storage Industry. In dealing with a CMC while planning your move, you can
be assured that you are working with a knowledgeable moving consultant who is committed
to providing excellent and fair service.
How do salespeople become Certified Moving Consultants?
Salespeople in the Household Goods Moving & Storage Industry must go through
an application process to become a Certified Moving Consultant. Once they apply
to the program, they must sign a Code of Ethics and Professional Standards and pass
a certification exam to become a CMC. Once they have passed the exam, each CMC must
pay annual dues and go through a recertification process to maintain their CMC status.
If your salesperson is NOT a CMC he/she cannot be held accountable to the CMC Code
of Ethics and Professional Practices.
NOTE: It is always a good idea to ensure the company you are considering to relocate
your personal belongings is a member of AMSA. If they are a member, they are required
to participate in our Arbitration program. To check on the membership status of
a moving company, please call (703) 683-7410 or email us.
For more details: American Moving and Storage Association
Attn: CMC Program
1611 Duke Street
Alexandria, VA 22314
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