Red flags for spotting Rogue Movers
Red Flags for Spotting Rogue Movers
Rogue movers typically work like this: they give a low-ball estimate. Once your
goods are on their truck, they demand more money before they'll deliver or unload
them. They hold your goods hostage and force you to pay more—sometimes much more
than you thought you had agreed to—if you want your possessions back. Your best
defense is to recognize a rogue mover before they have your goods. Here are the
"red flags" to look out for: The mover doesn't offer or agree to an on-site inspection
of your household goods. These estimates often sound too good-to-be-true. They usually
are. The moving company demands cash or a large deposit before the move. The mover
doesn't provide you with a copy of " a booklet movers are required by Federal regulations
to supply to their customers in the planning stages of interstate moves. The company's
Web site has no local address and no information about licensing or insurance. The
mover claims all goods are covered by their insurance. When you call the mover,
the telephone is answered with a generic "Movers" or "Moving company," rather than
the company's name. Offices and warehouse are in poor condition or nonexistent.
Choosing a Reputable Mover
Here's an important "to do" list to help you select the right mover:
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Get a written estimate from several movers
- Make sure the mover has insurance and is licensed by the proper authority. For
moves from one State to another, a U.S. DOT number is issued by FMCSA. For moves
within a State, requirements vary. Check with your State, county or local consumer affairs
agency or your State attorney general
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Remember your priorities when choosing a mover. If you hire a mover based solely
on the cheapest price, you may be sacrificing other things that are actually more
important, such as getting your possessions moved and delivered on time
- Do your homework. Read "Your Rights and Responsibilities When You Move," a booklet
from the Federal government that your mover is required to give you if you are moving
from one State to another. This booklet also has information you'll need if your
goods are lost or damaged during the move. Finally, check the mover's complaint
history with local consumer advocacy organizations, such as the Better Business Bureau
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