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About Us

Commercial Move - Commercial Movers

Partner Van Lines is a company that believes in “Partnering” with our commercial clients to find cost effective, customized solutions to fit each company’s unique objectives. By doing so, we are able to bring more value to our relationship with our corporate clients. Clients can be secure in the knowledge that Partner Van Lines & will function as an extension of their company in order to positively impact the outcome of the relocation. We know that a poorly executed move will affect the employee’s performance on the job. Upset family members, unresolved problems and general dissatisfaction with the move will all have a negative impact on the relocated employee’s level of productivity, thus adding additional “soft costs” to the employer.

As your “Partner in relocation”, we can guarantee the best of both worlds… cost effective relocations and a total guarantee of first class performance on each and every move. We look forward to being of service to your corporation in the near future.

Our Commercial Office Move Program Overview

Commercial Move

Partner Van Lines program provides a highly personalized bay area service which is tailored specifically to a corporation and their transferees’ unique budgetary and service requirements. Single source accountability, maximum communication and meticulous attention to every detail of the physical relocation process guarantees a superior quality of service and the highest level of customer satisfaction.

Commercial Relocation Policy and Procedure Compliance

Partner Van Lines will help control your relocation costs through total adherence to your relocation policy. Our Partner team leader will create a customized policy brochure and a sub-set of instructions to be distributed to all service providers to ensure that they fully understand their responsibilities. Partner Moving will proactively seek out lower cost service options where possible; without compromising service quality. Your Partner specialist will communicate and reinforce policy limitations to all transferees and service providers. Unless approval has been obtained in advance for any exceptions to policy, Partner Moving will assume full responsibility for any unauthorized charges.

Commercial Moving and Corporate Relocation Quality Assurance

Partner Moving Service operates all over the world. As such we are in a position to independently monitor the performance of all moving services to guarantee that customer expectations have been met or exceeded at all times. Partner Moving staff takes full responsibility to ensure that our workers understand and adhere to our pre-established service standards. In addition, Partner Moving Service works with transferee to ensure that they have an appropriate understanding of the moving process so that they may form reasonable service expectations.

Bay Area Commercial Move

Commercial Moving Communication Channels

Partner Moving Service takes full responsibility through a single source contact for constant communication with the transferee at key stages throughout the move. This individual will be available at all times through a toll free phone number, e-mail or fax number. The assigned Partner Moving Specialist will conduct a pre-move needs analysis and policy discussion with the transferee and will communicate that information to the appropriate service providers. As the primary liaison between the family and the service providers, the Partner Moving Specialist will carefully monitor each phase of the move to ensure that the highest standards of service are being maintained. Extra emphasis will be placed on the level of communication and service at the destination end of the move. Any problems or areas of concern will be communicated to the employer corporation in a timely manner.

Pre-Move Information Package

As part of their move management communication responsibilities, the assigned Partner specialist will provide the transferee with a comprehensive pre-move package. All pertinent subjects will be covered in this material. Included in the package is a confirmation letter detailing dates and times of service; a copy of the employer’s relocation policy as it relates to the physical move; a Customer Rights and Responsibilities booklet which outlines the "who, what, where, when and why" of moving; customized destination city information including specific information requested by the transferee during the initial Partner Moving contact; a 30 day Move Planner.

To learn more about Commercial Moving, Commercial Movers please check the Movers page and our local Bay Area Moving Services page.

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