About Partner Van Lines
A Leading Moving Company
Just as every family is different, every family's moving needs are different. At
Partner van lines, we tailor a Customized-designed Moving Plan to cater to your
needs, your schedule, and your budget.
We know that moving is a demanding task that will draw on your resources. You can
feel confident that Partner Van Lines is committed to help you during this pivotal
time, take care of your worries and guide you through. We will partner with you
to identify your moving needs, set goals and control moving costs.
You can depend on Partner Van Lines - the best Movers - to provide
you with individualized service that is unmatched in the moving industry.
Partner Van Lines offers relocation services locally in your neighborhood, throughout
the continent of the United States and around the world. We guarantee an on-time
pickup and delivery and are committed to serve you even for those last minute moves.
We're proud to offer you, the best moving service at a competitive price. We will
ensure the safety of your belongings, while you concentrate on your new beginning.
Why Partner Van Lines should be your Moving Company
At Partner Van Lines, we know that quality customer service does not happen by luck.
It is a well-defined and ongoing process, ensuring our customers the best service
possible. Our efforts are organized around five essential actions that deliver the
finest customer service – on a consistent basis.
We’ve made a public oath to all our customers, that they can expect us to deliver
the best service in the moving industry.
To make that oath come to life, we've committed ourselves to defined service standards.
* We ask all of our customers – from every move – to rate our service performance.
* We provide state-of-the-art training to our employees.
* We recognize and reward our employee with the best performance ratings.
Partner Van Lines Business Philosophy
Partner Van Lines has also dedicated significant resources to seeking out what
the customers( both individual and corporate) want from our industry. Customer opinion
surveys, focus groups and forums are just a few of the ways that we use, to reach
to our clients, to properly assess their needs and to obtain their opinion on what
is required to gain their business and to ensure their satisfaction. Partner Moving
has always been at the forefront of the Quality movement.
Partner Van Lines Places Major Emphasis On
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Excellent Service
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Ethical Business Practices
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Personal Integrity
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Repeat Corporate Business
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Steady Planned Growth
- Value Added and Relationship Marketing
Relocation Quality Assurance
Partner Van Lines has a comprehensive system to measure the performance of our movers,
moving consultants, drivers and packers. All areas are closely monitored and measured
on a scale of 1-5 (1 - unsatisfactory/5-excellent). There is a high degree of accountability
expected of our personnel who interact with the families being relocated.
Areas Measured Include
- Estimating Accuracy
- Customer Satisfaction
- Claims Ratios
- Claims Severity
- On-Time Pickup and Delivery
- Delivery Services
- Adherence to Policies and Procedures
Overall, Partner Van Lines is professional, well managed,honest moving
company, from the San Francisco area, with an upbeat attitude that has
made significant advances in this highly competitive industry. We are constantly
seeking ways to continue our proactive approach to an ever-changing market. Partner
Moving has a well developed 'vision of the future' and we are working hard to ensure
a place in that vision.
Partner Van Lines is licensed with the Department of Transportation. We are fully
insured and are certified members of the American Moving and Storage Association.
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